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News, Analysis & Perspective on Autonomous Vehicles

Waymo’s self-driving taxi struggles with left turns and puddles. But it’s still winning over some Arizona riders

Washington, DC (CNN)Waymo says its self-driving vans have given tens of thousands of rides since the company launched a public robotaxi service in Chandler, Arizona a year ago.

CNN Business tested Waymo’s service this month and spoke with eight Waymo customers who have used the service over the past year. They say they’re generally very satisfied and prefer it to Uber, Lyft or car ownership. Their stories suggest that there’s demand for robotaxis, but there are also significant barriers to self-driving cars becoming a mainstay in Americans lives anytime soon.

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