Tesla sells ‘full self-driving,’ but what is it really?
As US investigators escalate their scrutiny of Tesla’s driver-assistance technology, another problem is emerging for the electric carmaker: complaints among customers that they have been sold an additional driver-assistance option that does not operate as advertised.
Over the years, Tesla owners have paid as much as $10,000 for the package, called Full Self-Driving. FSD, which can be purchased as an extra on Tesla cars, is a collection of services that adds to Tesla’s Autopilot, the driver-assistance technology that government investigators are taking a look at after a string of crashes.